Safety and Recall Notifications

Lochinvar in cooperation with State Industries, and the U.S. Consumer Product Safety Commission, is voluntary recalling certain condensing residential boilers because the boiler’s flue collector can crack if exposed to a high impact event in the burner chamber, which can allow the boiler to emit carbon monoxide, posing a risk of carbon monoxide poisoning. The units were sold by independent contractors, plumbers, and plumbing supply vendors and distributors from August 2021 through September 2023.

If you Purchased an A.O. Smith brand Condensing Gas Boiler, Condensing Gas Combi Boiler or Packaged System that was Sold from August 2021 Through September 2023 (Manufactured Between August 23, 2021 and July 13, 2023), and would like to check to see if your boiler is affected by this recall, please follow the steps below.

This website will help you determine if your boiler needs to be repaired as part of this recall. You will need the model and serial number of your boiler, which can be found on a rating plate either on the outer jacket of the unit or the underside of the front jacket plate. If your boiler needs to be repaired, you will be provided further instructions.